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The new handshake : Online dispute resolution and the future of consumer protection / Amy J. Schmitz and Colin Rule.
Publisher: Chicago, Illinois : ABA, Section of Dispute Resolution, [2017]Description: xiii, 153 pages : illustrations ; 23 cmContent type:- text
- unmediated
- volume
- 9781634257671 (pbk.)
- 343.071 SCH 23
- KF9084 .S36 2017
Contents:
Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design : newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next.
| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
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National Law School | Reference | Consumer Law Section | 343.071 SCH (Browse shelf(Opens below)) | Available | 37426 |
Browsing National Law School shelves, Shelving location: Consumer Law Section, Collection: Reference Close shelf browser (Hides shelf browser)
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| 343.071 HOW Handbook of research on international consumer law, second edition / | 343.071 MAR The future of international protection of consumers | 343.071 RIE Vulnerable Consumers and the Law : | 343.071 SCH The new handshake : | 343.071 WEI Innovation and the Transformation of Consumer Law : | 343.071 YUT Access to justice in transnational b2c e-commerce : | 343.07103 SOU-II Encylopedia of consumer culture Vol . II |
Includes bibliographical references (pages 141-147) and index.
Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design : newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next.
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