The international ombudsman anthology : Selected writings from the international ombudsman institute

Contents
I: The Ombudsman: Present and Future Roles. Introduction-- L.C. Reif.
The Ombudsman and His Environment: A Global View-- M. Oosting.
The Future of the Ombudsman-- D. Jacoby. The Ombudsman: Essential Elements and Common Challenges-- S. Owen.
The Ombudsman: Review and Preview
The Importance of Being Different-- D. Pearce. Maturation Issues for the Ombudsman-- G.E. Caiden, D. de Asper y Valdes. II:
The Ombudsman: Surveys and Pe
rspectives. Introduction-- L.C. Reif. Building an Ombudsman Scheme: Statutory Provisions and Operating Practices-- R. Gregory. Evaluating Ombudsman Programmes-- V. Ayeni.
The Role and the Function of the Ombudsman: Personalized Parliamentary Control in Forty-Eight Different States-- U. Kempf, M. Mille.
The Self-Perceptions of the Ombudsman: A Comparative and Longitudinal Survey-- D. de Asper y Valdes. III:
The Ombudsman and Human Rights Protection. Introduction-- L.C. Reif. The Promotion of International Human Rights Law by the Office of the Ombudsman-- L.C. Reif.
The National Ombudsman of the Netherlands and Human Rights-- M. Oosting. New Policies on Human Rights in Mexico:
The National Commission for Human Rights 1988-1993-- J. Madrazo.
The Defensor del Pueblo in Argentina: A Constitutional Institution of Control and Protection-- J.L. Maiorano. Refugee Concerns-- H. Gammeltoft-Hansen. IV:
Adaptations of the Ombudsman Model. Introduction-- L.C. Reif.
The Effectiveness of an Executive Ombudsman-- M.G.J. Kimweri.
Will the Real Ombudsman Come Forward?-- M.D. Farrell-Donaldson. Municipal Government Ombudsman-- M. Mills. Ethical Considerations:
The Leadership Code of Papua New Guinea-- C. Maino. V:
The Ombudsman and Issues of Jurisdiction. Introduction-- L.C. Reif.
The Experiences of the South Australian Ombudsman: 'Policy Administration
Jurisdiction of the Ombudsman'-- E. Biganovsky.
Coping with Quasi-ness: Ombudsmen and Quasi-Judicial Tribunals-- D. Gibson.
The Special Relations of the Canadian Provincial Ombudsmen With the Courts and Quasi-Judicial Authorities-- J. Meunier. Investigating the Judiciary-- P.K. Koskinen. Why an Ombudsman to Supervise the Courts?-- D.C. Rowat.
Why No Ombudsman to Supervise the Courts in Canada?-- T.J. Christian. VI:
The Ombudsman Process. Introduction-- L.C. Reif. Administrative Fairness in the Ombudsman Process-- M. Zacks. Special Ombudsman Investigations-- C. Ferris.
Alternative Dispute Resolution-- R. Jamieson.
Decisions by the Ombudsman and Review by the Legislature: Rules, Principles and Policy-- H.G. Morrison.
Public Education on the Role of the Ombudsman Office: Geographical Concerns,
Targetting Vulnerable Groups-- B. Parfitt.
The Teaching, Learning and Training Process for Human Rights Protection-- M. Aguilar Alvarez.
Comments on Relations Between Ombudsmen and the Media-- D. Jacoby.