Contents:Table of Contents
Chapter 1. The Dispute Process - Why Settle?
Chapter 2. Why Mediate – It Is an Old Story
Chapter 3. Why Mediate – Today
Chapter 4. The Development of Contemporary Mediation Worldwide
Chapter 5. The Process
Chapter 6. Interests and Negotiation
Chapter 7. Conducting a Mediation Session
Chapter 8. Preventing Settlement Remorse in Mediation
Chapter 9. Mediation Party Forms, Questionnaire, and Documents
Chapter 10. The Mediator’s Pre-Mediation Information and Dispute Management
Chapter 11. Structured Mediation Boards – Forms and Documents
Chapter 12. What Does the Mediator Do
Chapter 13. Mediator Control and Payment
Chapter 14. Mediation Commencement and Other Issues
Chapter 15. Finding the Truth
Chapter 16. Mediation Styles
Chapter 17. Commercial Mediation Techniques
Chapter 18. Procedures, Proceedings and Check Lists
Chapter 19. Reaching Agreement Chapter 20. Mediator Ethics
Chapter 21. Special Forms and Agreements
Chapter 22. Legal Issues in Mediation
Chapter 23. Additional Mediation Forms and Agreements
Chapter 24. Representing Parties In Mediation
Chapter 25. Advanced Techniques
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