TY - BOOK AU - Garvin David A AU - TI - Managing quality : The strategic and competitive edge U1 - 658.500000 PY - 1988/// CY - New York PB - The Free Press KW - 1. Quality Of Products - Management - U S A 2. Quality Assurance - Quality of products - Case Studies 3. Quality assurance - Management - Case studies. 4. Quality Of Products - Management - Case Studies - Japan ER -