Consumer protection in India : policies and case studies / editors, Suresh Misra, Sapna Chadah, Mamta Pathania.

By:

National Seminar on "Consumer Protection in India: Lessons Learnt and Future Challenges" (2009 : New Delhi, India)

Contributor(s):

Publication details: New Delhi : Concept Pub. Co., 2012.Description: xx, 324 p. ; 23 cmISBN:

9788180698743
8180698742

Subject(s):

DDC classification:

343.54071 23

LOC classification:

KNS982.3.A67 N38 2009

Contents:

Contents: 1. Introduction; Section I-Consumer policy and law; 2. Consumerism and consumer protection Act; 3. Working of consumer disputes redressal agencies; 4. Perception of presidents and members of the District forums in Jharkhand; 5. Emerging issues in consumer protection: An interface between consumer protection Act and the competition Act; 6. Alternative disputes resolution and consumer disputes redressal machinery; 7. Consumerism in Manipur: An overview; 8. Strengthening consumer movement; 9. Food standards in India: Need to integrate with international standards; 10. Expanding media market, shrinking consumer choice; Section II-Consumer protection: Case studies; 11. Protecting the rural consumers: Need to reorient policies; 12. Package labelling in India: Impact on consumer welfare; 13. Grievance redressal mechanism: A study of insurance sector; 14. Consumer participation in electricity regulation; 15. Endangered consumers: A case study of bank lok adalat in Delhi; 16. Education as a service under consumer protection Act; 17. Consumer protection and electricity services: A case study of Delhi; 18. Fake products menace: A case study; 19. Role of VCOs in Consumer Protection: A case study of GOACAN; 20. Consumer rights awareness among women: A case study of Navi Mumbai; 21. Media literacy and the consumer: A critical study.

Summary: Papers presented at the National Seminar on "Consumer Protection in India : Lessons Learnt and Future Challenges", held at New Delhi in November 2009.

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Holdings
Item type	Current library	Shelving location	Call number	Status	Date due	Barcode
BOOKs	National Law School	Consumer Law Section	343.071 MIS (Browse shelf(Opens below))	Available		27300

Includes bibliographical references and index.

Contents:
1. Introduction;

Section I-Consumer policy and law;
2. Consumerism and consumer protection Act;
3. Working of consumer disputes redressal agencies;
4. Perception of presidents and members of the District forums in Jharkhand;
5. Emerging issues in consumer protection: An interface between consumer protection Act and the competition Act;
6. Alternative disputes resolution and consumer disputes redressal machinery;
7. Consumerism in Manipur: An overview;
8. Strengthening consumer movement;
9. Food standards in India: Need to integrate with international standards;
10. Expanding media market, shrinking consumer choice;

Section II-Consumer protection: Case studies;
11. Protecting the rural consumers: Need to reorient policies;
12. Package labelling in India: Impact on consumer welfare;
13. Grievance redressal mechanism: A study of insurance sector;
14. Consumer participation in electricity regulation;
15. Endangered consumers: A case study of bank lok adalat in Delhi;
16. Education as a service under consumer protection Act;
17. Consumer protection and electricity services: A case study of Delhi;
18. Fake products menace: A case study;
19. Role of VCOs in Consumer Protection: A case study of GOACAN;
20. Consumer rights awareness among women: A case study of Navi Mumbai;
21. Media literacy and the consumer: A critical study.

Papers presented at the National Seminar on "Consumer Protection in India : Lessons Learnt and Future Challenges", held at New Delhi in November 2009.

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