Impact of the Consumer Protection Act, 1986 on Medical Negligence

INDEX
CERTIFICATE;
DECLARATION;
ACKNOWLEDGMENT;
INDEX;
TABLE OF CASES;
STATUTES;
ABBREVIATIONS;
CHAPTER 1: INTRODUCTION;
1.1 Introduction;
1.2 About Health Care;
1.2.1 Medical Profession:;
1.2.2 Consumer Protection Act and the Medical Profession:;
1.3 Overview of Negligence in Health care;
1.4 Objectives of Study;
1.5 Hypothesis;
1.6 Research Questions;
1.7 Research Methodology:;
1.7.1 Empirical Data (Primary data):;
1.7.2 Doctrinal Data (Secondary data);
1.8 The Scope of the Study;
1.9 Research Design;
CHAPTER 2: EVOLUTION OF MEDICAL NEGLIGENCE;
2.1 Historical Perspective: ;
2.2 Origin of Medical Negligence in Ancient India ;
2.3 Law Governing Medical Negligence in Ancient India ;
2.4 Law governing Medical Negligence in Medieval India ;
2.5 Law governing Medical Negligence in British Regime ;
2.6 The Post- Independence scenario of Medical Negligence Laws: ;
2.7 Constitutional provision for health ;
2.8 Evolution of Medical Negligence in India ;
2.8.1 Evolution from Tort Law ;
2.8.2 Evolution from Penal Law ;
2.8.3 Bolam and Bolitho ;
2.8.4Evolution through Judicial Decisions ;
2.9 Medical Negligence Comparative analysis in USA and UK:;
2.9.1 Consumer rights and responsibilities in United States;
2.9.2 UK medical malpractice laws ;
2.9.3 Medical malpractice laws in other countries ;
CHAPTER 3: MEDICAL ETHICS AND ROLE OF PROFESSIONAL REGULATORY BODIES;
3.1 Concept of Medical Ethics ;
3.1.1 Hippocratic Oath:
3.1.2 Medical Ethics:
3.1.3 Duties of a Doctor ;
3.2 Doctor-Patient Relationship ;
3.2.1 Fiduciary Relationship ;
3.2.2 Consumer Protection with reference to Doctor-Patient Relationship;
3.2.3 Consumer Empowerment and The Doctor-Patient Relationship:
3.2.4 The Informed Consent and Imbalances in D-P Relationship ;
3.2.5 Role of confidentiality in D-P Relationship;
3.3 Medical Council of India and State Medical Councils ;
3.4 Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002;
3.5 The Indian Medicine Central Council Act, 1970 ;
3.6 Role of MCI in dealing Medical Negligence Cases ;
CHAPTER 4: THE CONSUMER PROTECTION ACT 1986 AND MEDICAL NEGLIGENCE;
4.1 Introduction:
4.2. The Consumer Protection Act 1986: Outline with reference to Medical Negligence;
4.3 Consumer Protection (Amendment) Act, 2002 ;
4.3.1 Jurisdiction:
4.3.2 Procedure of filing complaint:
4.3.3 Prescribed fee for filing the Complaint ;
4.3.4 Provisions to Expedite Proceedings ;
4.4 Important Definitions under the Act. ;
4.5 Consumer Disputes Redressal Mechanisms:
4.6 Inclusion of Medical Services under the CPA ;
4.7 Provisions under CPA for medical negligence ;
4.7.1 Deficiency ;
4.7.2 Service ;
4.7.3 Contract of Service and Contract for Service:
4.8 The Consumer Protection Regulations, 2005 ;
4.9 Liability of Doctor in Medical Negligence ;
4.9.1 The Basis of Liability of Doctors:
4.9.2 Consent and liability:
4.9.3 Doctor Patient Relationship and liability:
4.9.4 Confidentiality and liability: ;
4.10 Liability of the hospitals in Medical Negligence ;
CHAPTER 5 : MEDICAL NEGLIGENCE;
OBSERVATIONS AND STATISTICAL ANALYSIS;
5.1 Statistics - Doctrinal Data ;
5.1.1 State wise medical negligence cases ;
5.1.2 Medical Negligence cases with respect to practice and Speciality ;
5.1.3 Nature of Cases filed before NCDRC ;
5.1.4 According to disposal of Cases ;
5.1.5 Medical Negligence Cases filed in NCDRC from year 2010 to 2016 ;
5.2 Statistics - Empirical Data ;
5.2.1 Responses from Medical Professionals;
5.2.1.1 Observation on Medical Professionals' opinion:
5.2.2 Responses from legal professionals;
5.2.2.1 Observation on legal professionals' opinion;
5.2.3 Responses from General Public:
5.2.3.1 Observation on General Publics' Opinion:;
5.3 Summary of Observations;
CHAPTER 6: CRTICAL ANALYSIS;
IMPLEMENTION OF THE CONSUMER PROTECTION ACT, 1986;
6.1 Introduction:
6.2 Executive Summery by Centre for Consumer Studies. IIPA, New Delhi;
6.3 Report by Consumer Unity and Trust Society (CUTS) on CPA.1986;
6.4 Role of NLSIU students in the implementation of CPA, 1986 ;
6.5 Proceedings at National Conference on Effective Functioning of Consumer For a;
6.6 Justice Arijit Pasayat Committee report ;
6.7 Supreme Court's recent directions ;
6.8 Infrastructure of Consumer Fora;
6.8.1 Substandard Infrastructure:
6.8.2 Inadequate Manpower;
6.8.3 Centre-State Conflict;
6.9 Procedural Delay in filing the complaint;
6.9.1 Lack of medical and legal knowledge to the complainant.;
6.9.2 Cause of action and limitation ;
6.9.3 Pecuniary Jurisdiction ;
6.9.4 Medical records ;
6.10.Delay in disposal of cases:
6.11 Statutory Provision to file written version (Section 13) ;
6.12 Proposed Consumer Protection (Amendment) Bill, 2015 :
CHAPTER 7 : IMPACT OF CONSUMER PROTECTION ACT, 1986 ON VARIOUS ISSUES;
7.1 Compensation;
7.2 Vicarious Liability of the hospital.;
7.3 The Doctrine of Informed Consent;
7.4 Limitation Period for filing complaint;
7.5 Statutory period to file written version:
7.6 Non-joinder of necessary parties;
7.7 Legal heirs as necessary party for adjudication:
7.8 Enforcement of orders under section 25 and 27 of CPA;
7.9 Need of Expert Evidence;
CHAPTER 8 : CONCLUSION & RECOMMEDATIONS;
BIBLIOGRAPHY;
APPENDIX;
Annexure I Hippocratic Oath;
Annexure II Questionnaires;
Annexure III Other Existing Legal Provisions Relating to Medical Negligence;
Annexure IV Code of Medical Ethics.