Human + Machine : Reimagining Work in the Age of AI / by H. James Wilson and Paul R. Daugherty.

By:

Wilson, H. James [author.]

Contributor(s):

Daugherty, Paul R [author.]

Publisher: Boston, Massachusetts : Harvard Business Review Press, [2018]Description: pages cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9781633693869

Subject(s):

DDC classification:

331.256 DAU 23

LOC classification:

T173.8 .W56 2018

Contents:

Contents Introduction: What’s Our Role in the Age of AI?; Part One: Imagining a Future of Humans + Machines . . . Today; 1. The Self-Aware Factory Floor; 2. Accounting for Robots; 3. The Ultimate Innovation Machine; 4. Say Hello to Your New Front-Office Bots; Part Two: The Missing Middle; Part Two Introduction; 5. Rearing Your Algorithms Right; 6. Super Results from Everyday People; 7. A Leader’s Guide to Reimagining Process; 8. Extending Human + Machine Collaboration; Conclusion: Creating Your Future in the Human + Machine Era; Postscript; Notes; Index; Acknowledgments; About the Authors

Summary: Artificial intelligence (AI) is transforming how we work right now. Are you ready? In the past, robots were typically large pieces of machinery, sectioned off from human workers to perform precise, mechanical tasks on an assembly line. But now, bots and other AI technologies go far beyond this in augmenting human capabilities--not just robots on the factory floor of an auto plant, but algorithms in the back office of a healthcare insurer and chatbots interacting with retail customers. Unlike any software tool or service that's come before, artificial intelligence has the power to profoundly change the very nature of work itself--and this is happening in all kinds of enterprises and across all functions of the organization. There's a current and growing imperative: businesses that understand how to harness AI can surge ahead, while those who neglect it are in danger of being left behind. In Human + Machine, Accenture technology leaders H. James Wilson and Paul R. Daugherty vividly illustrate how AI is redefining work and the economy. At the core of this paradigm shift is the transformation of business processes--all the step-by-step tasks that take place within an organization, from operations to customer service to workers' own personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or completely reimagine them.-- Provided by publisher

List(s) this item appears in: NAAC 2022-23

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Holdings
Item type	Current library	Shelving location	Call number	Status	Date due	Barcode
BOOKs	National Law School	Anthropology Section	331.256 DAU (Browse shelf(Opens below))	Available		38816

Contents
Introduction: What’s Our Role in the Age of AI?;
Part One: Imagining a Future of Humans + Machines . . . Today;
1. The Self-Aware Factory Floor;
2. Accounting for Robots;
3. The Ultimate Innovation Machine;
4. Say Hello to Your New Front-Office Bots;
Part Two: The Missing Middle;
Part Two Introduction;
5. Rearing Your Algorithms Right;
6. Super Results from Everyday People;
7. A Leader’s Guide to Reimagining Process;
8. Extending Human + Machine Collaboration;
Conclusion: Creating Your Future in the Human + Machine Era;
Postscript;
Notes;
Index;
Acknowledgments;
About the Authors

Artificial intelligence (AI) is transforming how we work right now. Are you ready? In the past, robots were typically large pieces of machinery, sectioned off from human workers to perform precise, mechanical tasks on an assembly line. But now, bots and other AI technologies go far beyond this in augmenting human capabilities--not just robots on the factory floor of an auto plant, but algorithms in the back office of a healthcare insurer and chatbots interacting with retail customers. Unlike any software tool or service that's come before, artificial intelligence has the power to profoundly change the very nature of work itself--and this is happening in all kinds of enterprises and across all functions of the organization. There's a current and growing imperative: businesses that understand how to harness AI can surge ahead, while those who neglect it are in danger of being left behind. In Human + Machine, Accenture technology leaders H. James Wilson and Paul R. Daugherty vividly illustrate how AI is redefining work and the economy. At the core of this paradigm shift is the transformation of business processes--all the step-by-step tasks that take place within an organization, from operations to customer service to workers' own personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or completely reimagine them.-- Provided by publisher

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