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Keeler Hali R

Foundations of library services : An introduction for support staff - London Rowman & LIttlefield 2016 - 213p xix

Contents: Library services today : an overview --
Acquisitions, collection development and classification --
Special collections and non-book materials --
Circulation services --
Reference services, reader's advisory and reserves --
Resource sharing --
21st century library customer service : an overview --
Customer service to youth --
Customer service to older adults --
Customer service to patrons with special needs --
Customer service to challenging patrons --
Library programming and public relations --
Intellectual freedom and censorship : an overview --
The freedom to read --
Children and intellectual freedom

ISBN: 9781442256415

Subjects--Topical Terms:
1. Public Services - Libraries - U S A 2. Library Science 3. Library Technicians

Dewey Class. No.: 20.973000 / KEE