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Effectiveness of SAKALA: (Record no. 114859)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02891nam a2200217Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20201221125247.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 201216b2016 ||||| |||| 00| 0 eng |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | NLS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Srisagar B. |
| 245 #0 - TITLE STATEMENT | |
| Title | Effectiveness of SAKALA: |
| Remainder of title | A Study in Mysuru City Corporation Under Urban Development Department, Govt. Of Karnataka |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Bangalore |
| Name of publisher, distributor, etc. | NLSIU |
| Date of publication, distribution, etc. | 2016 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 56p |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | CONTENTS<br/>ABSTRACT;<br/>CONTENTS;<br/>ABBREVIATIONS;<br/>LIST OF FIGURES;<br/>LIST OF TABLES;<br/>ACKNOWLEDGEMENT;<br/>CHAPTER 1 - INTRODUCTION;<br/>1.1 Background;<br/>1.2 Research questions;<br/>1.3 Research objectives;<br/>1.4 Scope of the research;<br/>1.5 Limitations of the study;<br/>1.6 Chapter plan;<br/>CHAPTER 2 - LITERATURE REVIEW;<br/>2.1 Introduction;<br/>2.2 Karnataka Guarantee of Services to Citizens Act (KGSCA) 2011;<br/>CHAPTER 3 - THEORITICAL FRAMEWORK;<br/>3.1 Introduction;<br/>3.2 Human capital theory;<br/>3.3 Systems approach;<br/>3.4 Analytical framework;<br/>3.5 Operational definitions of variables;<br/>3.5.1 Dependent variable;<br/>3.5.2 Independent variables;<br/>3.6 Indicators;<br/>3.7 Hypothesis;<br/>3.7.1 Supply side hypothesis;<br/>3.7.2 Demand side hypothesis;<br/>CHAPTER 4 - RESEARCH METHODOLOGY;<br/>4.1 Research design;<br/>4.2 Research method;<br/>4.3 Study population and place of study;<br/>4.3.1 Mysuru City Corporation (MCC) and its services;<br/>4.4 Sample size;<br/>4.4.1 Sample size of service seekers;<br/>4.4.2 Sample size of service providers;<br/>4.5 Sources of data;<br/>4.6 Data collection technique;<br/>4.6.1 Questionnaire survey;<br/>4.6.1.1 Preparation of questionnaire;<br/>4.6.1.2 Pilot testing;<br/>4.7 Interview;<br/>4.8 Data Analysis;<br/>CHAPTER 5 - DATA PRESENTATION AND ANALYSIS;<br/>5.1 Introduction;<br/>5.2 Effectiveness of Sakala;<br/>5.2.1 Time factor;<br/>5.2.2 Cost factor;<br/>5.2.3 Number of visits;<br/>5.2.4 Rating of services (by both service providers and service seekers);<br/>5.2.5 Reasons for ratings;<br/>5.2.6 Interpretation;<br/>5.3 Organisational factors;<br/>5.3.1 Human resources;<br/>5.3.2 Infrastructure;<br/>5.3.3 Capacity building ;<br/>5.3.4 Interpretation;<br/>5.4 Customer factors;<br/>5.4.1 Education;<br/>5.4.2 Awareness;<br/>5.4.3 Demand for services;<br/>5.4.4 Interpretation;<br/>5.5 Role of ICT;<br/>5.5.1 On service seeker side;<br/>5.5.1.1 Access to ICT tools;<br/>5.5.1.2 Usefulness of ICT;<br/>5.5.2 On Service provider side;<br/>5.5.2.1 Usefulness of ICT;<br/>5.5.2.2 Ranking of ICT infrastructure;<br/>5.5.3 Interpretation;<br/>5.6 Conclusion;<br/>CHAPTER 6 - SUMMARY AND CONCLUSION;<br/>6.1 Summary;<br/>6.2 Conclusion;<br/>6.2.1 Implications for Further Research;<br/>ANNEXURE;<br/>Questions for service seekers;<br/>Questions for service providers;<br/>Interview guide;<br/>REFERENCES.<br/> |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Good Governance - Government of Karanataka |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Karnataka Guarantee of Services to Citizens Act |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Public Grievance Redressal Mechanism |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Mr. Pradeep Ramavath - Guide |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://opac.nls.ac.in:8081/xmlui/handle/123456789/163">http://opac.nls.ac.in:8081/xmlui/handle/123456789/163</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Dissertation |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| National Law School | National Law School | 09.08.2019 | MPP030 | 09.08.2019 | 09.08.2019 | Dissertation |
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