Table of Contents
Tables;
Illustrations;
Acknowledgements;
Introduction;
1.1 India‘s Mandate to Serve the People;
1.1.1 Constitutional Obligations;
1.1.2 International Obligations;
1.1.3 Moral Obligations;
1.2 Need for Socialism;
1.3 Failure of Current Policies;
1.4 Need for Technology: E-Governance;
1.5 Aadhaar and Welfare Delivery;
1.6 Research Area;
1.7 Research Questions;
1.8 Policy Rationale;
Scheme of Chapterisation;
2. Methodology;
2.1 Research Design;
2.2 Methodology;
2.3 Sampling;
2.4 Fieldwork Experience;
2.5 Scope and Limitations;
3. Public Distribution System;
3.1 History;
3.2 Problems Ailing PDS;
4. Unique Identity Number- Aadhaar;
4.1 Need for Aadhaar;
4.2 Setup of UIDAI;
4.3 Aim and Architecture;
4.4 Current State of Aadhaar;
5. Linkage of Aadhaar and PDS;
5.1 Enrolment for Aadhaar;
5.1.1 Enrolling Agency and Registrar;
1.2 No Fixed Process Followed for Enrolment;
1.3 No Reasoning for Failure to Secure Aadhaar;
5.1.4 Correctness of Data;
5.1.5 Introducer Method of Obtaining Aadhaar;
5.2 Seeding Ration Card with Aadhaar;
5.2.1 Clerical Error in Data Entry;
5.2.2 Inability to Reach a few Individuals;
5.2.3 Not Having an Aadhaar;
5.2.4 Misuse of Power by Common Service Centre/FPS Dealer;
5.3 Authorisation and Authentication;
5.3.1 Quantity Frauds;
5.3.2 Problems with Biometrics;
5.3.3 Plight of the Elderly and Physically Disabled;
5.3.4 Increased Transaction Time;
5.3.5 Abeyance List;
5.4 Discussion on Linkage of Aadhaar and PDS;
5.4.1 Purchasing and Maintaining PoS Machine;
5.4.2 OTP is not Fool Proof;
5.4.3 Amplification of Exclusions;
5.5 Positives of the Linkage;
5.6 Reasons for Opposition;
Conclusion;
6. Is Digitisation the Only Solution for the Ailing PDS?;
6.1 Aadhaar as a Tool of Empowerment;
6.2 Need to Increase Consumer Awareness;
6.3 Mode of Information Dissemination;
6.4 Improvement of BPL Survey Mechanism;
6.5 Altering the Ownership of CSCs;
6.6 Community Responsibility in Caring for the Marginalised;
6.7 Disincentivising FPS Dealers from Indulging in Malpractices;
6.8 Chhattisgarh Model;
Conclusion;
7. Discussion on Trends in Digitisation of Welfare Delivery;
7.1 Should tech be blamed?;
7.2 Reluctance in Accepting the Change;
8. Conclusion;
Appendices;
Appendix-1- Questions put to the Beneficiaries;
Appendix-2 Questions Put to the FPS Dealers;
Appendix-3: Linkage of Aadhaar with other Services;
References.