Table of Contents
List of Abbreviations;
List of Illustrations;
List of Tables;
Acknowledgement;
Chapter 1: Introduction;
Background;
Research Problem and Research Questions;
Objective and Scope;
Scheme of Chapters;
Chapter 2: Literature Review;
Informal Settlements;
Urbanization in Delhi;
Regularization of UACs and Service Delivery;
Chapter 3: Research Methodology;
Research Methods;
Limitations and Ethical Issues;
Chapter 4: Community Profiles & Sample Spread;
Community Profiles;
Sample Spread;
Chapter 5: Status & History of Service Provision;
Status of Water Provision;
Status of Electricity Provision;
Status of Sewerage Services;
History of Service Provision in selected colonies;
The Cost Factor of Differential Service Provisioning;
Chapter 6: Stakeholders in the UAC Universe;
The Identified Stakeholders;
Chapter 7: Discussion of Findings;
Question 1: Is Regularization a necessary precondition for legal service provisioning?;
Question 2: Is Regularization an Enabling Condition for Service Provisioning?;
Question 3: Do UACs that have existed as part of the city, over a long period of time receive services irrespective of regularization? What are the factors which aid UACs in receiving services?;
Question 4: Through what Mechanisms do Citizens;
References;
Appendix A: Interview Schedule;
Appendix B: Regularization Guidelines of 2008;
Appendix C: Order regarding issue of PRC.