TABLE OF CONTENTS ACKNOWLEDGEMENT ; CHAPTER 1 ; INTRODUCTION ; STATEMENT OF PROBLEM ; SIGNIFICANCE OF THE PROBLEM ; AIMS AND OBJECTIVE ; RESEARCH QUESTIONS ; HYPOTHESIS ; RESEARCH METHODOLOGY ; SCOPE OF THE STUDY ; LITERATURE REVIEW ; CHAPTERIZATION ; CHAPTER-2: MEDIATION AND ITS PROCESSES ; Mediation Meaning ; Nature and Scope of Mediation ; Judicial Decisions ; • STRUCTURE OF THE MEDIATION PROCESS ; CHAPTER-3: DEVELOPMENT OF MEDIATION: GLOBAL SCENARIO ; CHAPTER 4: CONCEPT OF MEDIATION UNDER VARIOUS LEGISLATIONS IN INDIA ; THE NDUSTRIAL DISPUTES ACT, 1947; “THE ARBITRATION& CONCILIATION ACT” ; CODE OF CIVIL PROCEDURE ; “CODE OF CRIMINAL PROCEDURE” ; “HINDU MARRIAGE ACT” ; THE SPECIAL MARRIAGE ACT, 1954 ; COMPANIES ACT, 2013 ; COMMERCIAL COURTS ACT, 2015 ; PRE-INSTITUTION MEDIATION (P I M) DEFINED ; Procedure for Initiating Pre-Institution Mediation ; “CONSUMER PROTECTION ACT, 2019” ; CHAPTER-5: SINGAPORE CONVENTION ; SCOPE OF THE SINGAPORE CONVENTION ; LEGAL EFFECT OF MSAs ; REFUSAL OF GRANT RELIEF ; WHAT DECLARATIONS CAN BE MADE BY STATES? ; CONSISTENCY BETWEEN MAINTAINING INFORMALITY OF MEDIATION AND AVOIDING ABUSE OF THE ENFORCEMENT FRAMEWORK ; UNCERTAINTIES REGARDING HOW THE SINGAPORE CONVENTION WILL BE OPERATIONALIZED? ; EFFECT OF THE SINGAPORE CONVENTION IN INDIA ; INCONSISTENCY WITH RESPECT TO THE TERMS ‘MEDIATION’ AND ‘CONCILIATION’ ; ENFORCEMENT OF SETTLEMENT AGREEMENTS ; CHAPTER 6: IMPACT OF COVID-19 ON THE FUTURE OF ONLINE MEDIATION ; PROCESS OF ONLINE MEDIATION ; IMPLEMENTING ONLINE MEDIATION IN INDIA ; CHAPTER 7: HURDLES RELATING TO IMPLEMENTATION OF MEDIATION ; IMPLEMENTATION OF MEDIATION SETTLEMENT ; MEDIATION SETTLEMENT – POST AFCONS JUDGEMENT ; ABSENCE OF DETAILED STATUTORY PROVISION ; INADEQUATE USE OF PRE LITIGATION MEDIATION ; ABSENCE OF TRAINED MEDIATORS ; LACK OF INFRASTRUCTURE: - ; RESISTANCE BY THE BAR ; CHAPTER 8: CONCLUSION AND SUGGESTIONS; BIBLIOGRAPHY .