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Violence at work : Causes, patterns and prevention

By: Contributor(s): Publication details: London William Publishing 2002Description: 220p xvISBN:
  • 9781903240625
Subject(s): DDC classification:
  • 658.409500 GIL
Contents:
Contents Introduction; 1 Defining Violence at Work (Vaughan Bowie); 2 Occupational violence in industrialised; countries: types, incidence patterns, and 'at risk' groups of workers (Claire Mayhew); 3 Causal factors of violence in the workplace: a human resource professional's perspective (A. Giles Arway); 4 Developing a framework for understanding patterns of abuse and violence against businesses (Matt Hopkins); 5 The process of employee violence: the building of a workplace explosion (James F. Kenny); 6 Workplace violence in the United States: are there gender differences?; 7 Prevention of violence affecting workers: a systems perspective (Mark Braverman); 8 Standards for violence management training (Brodie Paterson and David Leadbetter); 9 Why workplace bullying and violence are different: protecting employees from both (Oonagh Barron); 10 Dealing with violence in the workplace: the experience of Canadian unions (Anthony Pizzino); 11 The Assaulted Staff Action Program (ASAP): ten-year analysis of empirical findings (Raymond B. Flannery); 12 Violence at work: supporting the employee (Noreen Tehrani); Concluding thoughts; Index.
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Contents
Introduction;
1 Defining Violence at Work (Vaughan Bowie);
2 Occupational violence in industrialised;
countries: types, incidence patterns, and 'at risk' groups of workers (Claire Mayhew);
3 Causal factors of violence in the workplace: a human resource professional's perspective (A. Giles Arway);
4 Developing a framework for understanding patterns of abuse and violence against businesses (Matt Hopkins);
5 The process of employee violence: the building of a workplace explosion (James F. Kenny);
6 Workplace violence in the United States: are there gender differences?;
7 Prevention of violence affecting workers: a systems perspective (Mark Braverman);
8 Standards for violence management training (Brodie Paterson and David Leadbetter);
9 Why workplace bullying and violence are different: protecting employees from both (Oonagh Barron);
10 Dealing with violence in the workplace: the experience of Canadian unions (Anthony Pizzino);
11 The Assaulted Staff Action Program (ASAP): ten-year analysis of empirical findings (Raymond B. Flannery);
12 Violence at work: supporting the employee (Noreen Tehrani);
Concluding thoughts;
Index.