CONTENTS
Foreword to the Fifth Edition;
Preface to the Fifth Edition ;
Preface to the Fourth Edition ;
Foreword to the Third Edition ;
Preface to the Third Edition ;
Preface to the Second Edition ;
Foreword to the First Edition ;
Introduction by Ron'ble Justice K. Jayachandra Reddy, Chairman, Law Commission;
Preface to First Edition ;
Table of Cases ;
List of Abbreviations;
Statutes Referred ;
THE CONSUMER PROTECTION ACT, 1986;
PREAMBLE;
CHAPTER I;
PRELIMINARY;
Sections;
1. Short title, extent, commencement and application;
2. Definitions;
3. Act not in derogation of any other law ;
CHAPTER II;
CONSUMER PROTECTION COUNCILS;
4. The Central Consumer Protection Council Protection Council ;
5. Procedure for meetings of the Central Council ;
6. Objects of the Central Council;
7. The State Consumer Protection Councils ;
8.Objects of the State Council ;
8A. The District Consumer Protection Council;
8B. Objects of the District Council;
CHAPTER III;
CONSUMER DISPUTES REDRESSAL AGENCIES;
9. Establishment of Consumer Disputes Redressal Agencies ;
10. Composition of the District Forum;
11. Jurisdiction of the District Forum ;
12. Manner in which complaint shall be made ;
13. Procedure on admission of complaint ;
14. Finding of the District Forum;
15. Appeal;
16. Composition of the State Commission;
17. Jurisdiction of the State Commission 17 A. Transfer of cases ;
17 B. Circuit Benches ;
18. Procedure applicable to State Commissions;
19A. Hearing of appeal;
20. Composition of the National Commission;
21. Jurisdiction of the National;
22. Power and procedure applicable to the National Commission;
22A. Power to set aside ex parte orders;
22B. Transfer of cases 22C. Circuit Benches;
22D. Vacancy in the office of the President;
23. Appeal;
24. Finality of orders;
24A. Limitation period;
24B. Administrative control;
25. Enforcement of orders of the District Forum, the State Commission or the National;
26. Dismissal of frivolous or vexatious complaints;
27. Penalties;
27 A. Appeal against order passed under section 27;
CHAPTER IV;
MISCELLANEOUS;
28. Protection of action taken in good faith;
28A. Service of notice, etc;
29. Power to remove difficulties;
29A. Vacancies or defects in appointment not to invalidate orders;
30. Power to make rules;
30A. Power of the National Commission to make regulations;
31. Rules and regulations to be laid before each House of Parliament;
RULES;
RELEVANT ACTS;
FOREIGN STATUTES;
ADDRESSES;
MODEL FORMS;
Subject Index;