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Innovation in an advanced consumer society : Value driven service innovation
Publication details: Oxford Oxford University Press 2016Description: 190p xvISBN:- 9780198705116
- 343.071000Â FUR
Contents:
Table of contents
1. Value-Driven Service Innovation ;
2. The Service Innovation Triangle ;
3. Core Assets that Support Innovation Potential ;
4. Building Technological Capacity for Innovation ;
5. Building Organisational Capacity for Innovation ;
6. Developing New Customer Experiences ;
7. Developing a New Service System ;
8. Business Model Innovation ;
9. Value, Values, and Leadership
| Item type | Current library | Shelving location | Call number | Status | Barcode | |
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BOOKs
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National Law School | Consumer Law Section | 343.071 FUR (Browse shelf(Opens below)) | Available | 33694 |
Browsing National Law School shelves,Shelving location: Consumer Law Section Close shelf browser (Hides shelf browser)
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| 343.071 FAI Credit, consumers and the law : | 343.071 FER The advertising effect : How to change behaviour | 343.071 FLE Advertising : A short introduction | 343.071 FUR Innovation in an advanced consumer society : Value driven service innovation | 343.071 GAB The unmanageable consumer | 343.071 GAN Consumer education | 343.071 GAN Consumer awareness and consumer protection |
Table of contents
1. Value-Driven Service Innovation ;
2. The Service Innovation Triangle ;
3. Core Assets that Support Innovation Potential ;
4. Building Technological Capacity for Innovation ;
5. Building Organisational Capacity for Innovation ;
6. Developing New Customer Experiences ;
7. Developing a New Service System ;
8. Business Model Innovation ;
9. Value, Values, and Leadership
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