Contents:
Foreword;
Preface List of contributors;
Acronyms used;
1 Consumer consumerism and consumer protection an introduction KN Bhatt Suresh Misra and Sapna Chadah;
I Consumer rights and responsibilities;
2 Consumer protection in India in a regime of consumption some unresolved issuesLalit Joshi;
3 Towards a self reliant Indian consumer problems in perspective T Ravidhandran;
4 Consumerism and the liability rules economics perspective PM Prasad;
5 Consumerism a way of life Phillip D;
II Consumer Protection Act and Role of Adjudicatory Bodies;
6 Dimensions of consumer protection in India SS Singh;
7 Consumer protection in India an overview Rais Ahmad Mohd Awais and Madhav Goel;
8 Consumer protection in the banking sector Sheetal Kapoor;
9 Regulating competition in India Savita Hanspal;
III Service Sector and the Consumer;
10 Consumerism and consumer behaviour in service economy the changing face of the Indian consumer Umashankar Venkatesh;
11 Consumer is the loser random examples analyzed Shamim Ahmad;
12 Food safety and consumer protection in India a policy analysis Jabir Ali and Tribhuvan Nath;
13 Role of FICCI Alliance for Consumer Care FACC in protection of consumers Amit Chatterjee;
IV Medical negligence and the consumer;
14 Medical Negligence and Consumer Protection Act 1986 Sapna Chadah;
15 Medical negligence the changing scenario under Indian law Rakesh Khanna;
16 Medical negligence role of patient consent in operating procedures Kavita Sripat Agarwal and Rahul Sripat;
17 Denying obstetrics health care services to pregnant women is this medical negligence Surya Bali;
18 The law of medical negligence in England lessons for India VP Tiwari;
Index