000			01793cam a22002778i 4500
001			19776470
003			OSt
005			20260219053542.0
008			170710s2018 enk b 001 0 eng
010			_a 2017020804
020			_a9781107079007
020			_a9781107437296
040			_aDLC _beng _cDLC _erda _dDLC
042			_apcc
082	0	0	_a343.071 COR
100	1		_aCortés, Pablo
245	1	4	_aThe law of consumer redress in an evolving digital market : _bupgrading from alternative to online dispute resolution / _cPablo Cortés
264		1	_aCambridge : Cambridge University Press, 2017.
300			_axiii, 313 p. ; _c24 cm
505	8		_aIntroduction; 1. Consumer redress—from public enforcement to alternative dispute resolution; 2. Upgrading from alternative to online dispute resolution; 3. Judicial redress for consumer disputes—the need for collaboration between courts and extrajudicial schemes; 4. Out-of-court consumer redress—the European law on ADR and the re-design of the ODR platform; 5. Consumer ADR in three radically different jurisdictions—Italy, Spain and the UK 6. Pursuing global consensus on consumer redress—the UNCITRAL technical notes for online dispute resolution; 7. Voluntariness as the Achilles' heel of ADR—the case for incentives and mandatory redress schemes; 8. Dispute system Machine-generated contents note; Design features of effective consumer redress models; Conclusion.
650		0	_aOnline dispute resolution.
650		0	_aConsumer protection _xLaw and legislation.
906			_a0 _bvip _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBK
999			_c112907 _d112907