| 000 | 01345pam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | 14880098 | ||
| 005 | 20230922145924.0 | ||
| 008 | 070605s2007 nyu b 000 0 eng | ||
| 010 | _a 2007276503 | ||
| 020 | _a9780553371314 (pbk.) | ||
| 040 |
_aDLC _cDLC |
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| 082 | 0 | 4 |
_a158.5 _222 |
| 100 | 1 | _aUry, William. | |
| 245 | 1 | 0 |
_aGetting past no : _bnegotiating in difficult situations / _cWilliam Ury. |
| 250 | _aRev. ed. | ||
| 260 |
_aNew York : _bBantam Books, _c2007. |
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| 300 |
_axii, 189 p. ; _c21 cm. |
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| 365 | _bRs. 569.00 | ||
| 504 | _aIncludes bibliographical references. | ||
| 505 | _aAuthor's Note, Fifteen Years Later; Acknowledgments; I GETTING READY: Overview: BREAKING THROUGH BARRIERS TO COOPERATION; Prologue: PREPARE, PREPARE, PREPARE; II USING THE BREAKTHROUGH STRATEGY: 1. Don't React: GO TO THE BALCONY; 2. Don't Argue: STEP TO THEIR SIDE; 3. Don't Reject: REFRAME; 4. Don't Push: BUILD THEM A GOLDEN BRIDGE; 5. Don't Escalate: USE POWER TO EDUCATE; III TURNING ADVERSARIES INTO PARTNERS: Conclusion: TURNING ADVERSARIES INTO PARTNERS; Appendix: PREPARATION WORKSHEET; Analytical Table of Contents; End Notes. | ||
| 650 | 0 | _aNegotiation. | |
| 906 |
_a7 _bcbc _corigcop _d2 _encip _f20 _gy-gencatlg |
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| 942 |
_2ddc _cBK |
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| 999 |
_c212033 _d212033 |
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