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999 _c29736
_d29736
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003 OSt
005 20210623123147.0
008 030605s2004 enka 001 0 eng
010 _a 2003054704
020 _a0566085526
040 _aDLC
_cDLC
_dDLC
042 _apcc
050 0 0 _aHD59.2
_b.H36 2004
082 0 0 _a659.2
_221
100 1 _aHannington, Terry.
245 1 0 _aHow to measure and manage your corporate reputation /
_cTerry Hannington.
260 _aAldershot, England ;
_aBurlington, VT :
_bGower,
_cc2004.
300 _avi, 95 p. :
_bill. ;
_c25 cm.
500 _aIncludes index.
505 _aContents: Introduction; What is the difference between a brand and a reputation?; How is a corporate reputation built over time?; 360A * mapping of stakeholder influence; Building executive commitment to measure your reputation and the key role of communications; Researching your organisation's reputation; The results of your research; Building and implementing the plan; Managing the industry analysts; A case in point; The time to take action. Index.
650 0 _aCorporate image.
650 0 _aBrand name products
_xManagement.
650 0 _aCorporations
_xPublic relations.
906 _a7
_bcbc
_corignew
_d1
_eocip
_f20
_gy-gencatlg
942 _2ddc
_cBK