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999 _c40222
_d40222
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008 160316s2010 xxu||||| |||| 00| 0 eng d
020 _a9780199556519
040 _cnls
082 _a343.071000
_bKIM
100 _aKimmel Allan J
245 _aConnecting with consumers : Marketing for new marketplace realities
260 _aOxford
_bOxford University Press
_c2010
300 _a333p
_cxv
365 _b Rs. 3,588
505 _aTable of contents PART I: CONSUMER-TO-CONSUMER INFLUENCE: THE RISING POWER OF CONSUMERS; 1. Marketing in Evolution; 2. The 21st Century Consumer Landscape: New Realities; 3. Targeting Consumers in the Era of Web 2.0; 4. Word-of-Mouth Influence; PART II: CONNECTED MARKETING: MEASUREMENT, APPROACHES, AND TECHNIQUES; 5. Word of Mouth and Social Media Research and Measurement; 6. Listening to and Engaging Consumers; 7. Connected Marketing I: Word-of-Mouth Marketing Techniques; 8. Connected Marketing II: Viral and Live Buzz Marketing Techniques; 9. Synthesis and a Look to the Future;
650 _a1. Consumer Law 2. Marketing - Technological Innovations
700 _a
_a
942 _2ddc
_cBK