000 01190nam a2200217Ia 4500
999 _c41472
_d41472
003 OSt
005 20201007210744.0
008 160316s2003 xxu||||| |||| 00| 0 eng d
020 _a9780814471845
040 _cnls
082 _a658.401300
_bLAR
100 _aLarson Alan
245 _aDemystifying six sigma : A company-wide approach to continuous improvement
260 _aNew York
_bAmerican Management Association
_c2003
300 _a191p
_cix
365 _b Rs. 630
505 _a "Section One: The Basics of Six Sigma 1. The Grassroots of Six Sigma 2. Creating the Cultural Structure 3. Preliminary Tasks Section Two: A Six Sigma Continuous Improvement Teaming Model 4. Step 1: Create the Operational Statement and Metric 5. Step 2: Define the Improvement Teams 6. Step 3: Identify Potential Causes 7. Step 4: Investigation and Root Cause Identification 8. Step 5: Make Improvement Permanent 9. Step 6: Demonstrate Improvement and Celebrate Section Three: Getting Started 10. Start Your Journey 11. Managing Change"
650 _a1. Total Quality Management2. Six Sigma - Quality Control Standard 3. Customer Services - Quality Control
700 _a
_a
942 _2ddc
_cBK