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Cortes Pablo

Online dispute resolution for consumers in the European Union - London Routledge 2011 - 260p xix

Contents:
Introduction;
1. Consumer Protection and Access to Justice in the E-Commerce Era: A European Perspective;
2. Online Dispute Resolution as a Consumer Redress Strategy;
3. Consumer Adjudicative Processes Supported by ICT: Court Processes and Arbitration;
4. Online Mediation for Consumers: The Way Forward;
5. The Need for a Legal Framework to Develop Consumer ODR in the EU

ISBN: 9780415813280

Subjects--Topical Terms:
1. Arbitration & Award - European Union Countries 2. Dispute Resolution Law - European Union Countries 3. Electronic Processing - Data Processing

Dewey Class. No.: 347.090000 / COR