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Online dispute resolution for consumers in the European Union

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Publication details: London Routledge 2011Description: 260p xixISBN:
  • 9780415813280
Subject(s): DDC classification:
  • 347.090000 COR
Contents:
Contents: Introduction; 1. Consumer Protection and Access to Justice in the E-Commerce Era: A European Perspective; 2. Online Dispute Resolution as a Consumer Redress Strategy; 3. Consumer Adjudicative Processes Supported by ICT: Court Processes and Arbitration; 4. Online Mediation for Consumers: The Way Forward; 5. The Need for a Legal Framework to Develop Consumer ODR in the EU
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Holdings
Item type Current library Call number Status Barcode
BOOKs National Law School 347.09 COR (Browse shelf(Opens below)) Available 31501

Contents:
Introduction;
1. Consumer Protection and Access to Justice in the E-Commerce Era: A European Perspective;
2. Online Dispute Resolution as a Consumer Redress Strategy;
3. Consumer Adjudicative Processes Supported by ICT: Court Processes and Arbitration;
4. Online Mediation for Consumers: The Way Forward;
5. The Need for a Legal Framework to Develop Consumer ODR in the EU

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