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Getting past no : negotiating in difficult situations / William Ury.

By: Publication details: New York : Bantam Books, 2007.Edition: Rev. edDescription: xii, 189 p. ; 21 cmISBN:
  • 9780553371314 (pbk.)
Subject(s): DDC classification:
  • 158.5 22
Contents:
Author's Note, Fifteen Years Later; Acknowledgments; I GETTING READY: Overview: BREAKING THROUGH BARRIERS TO COOPERATION; Prologue: PREPARE, PREPARE, PREPARE; II USING THE BREAKTHROUGH STRATEGY: 1. Don't React: GO TO THE BALCONY; 2. Don't Argue: STEP TO THEIR SIDE; 3. Don't Reject: REFRAME; 4. Don't Push: BUILD THEM A GOLDEN BRIDGE; 5. Don't Escalate: USE POWER TO EDUCATE; III TURNING ADVERSARIES INTO PARTNERS: Conclusion: TURNING ADVERSARIES INTO PARTNERS; Appendix: PREPARATION WORKSHEET; Analytical Table of Contents; End Notes.
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Holdings
Item type Current library Shelving location Call number Materials specified Status Notes Barcode
BOOKs . General Stacks 158.5 URY (Browse shelf(Opens below)) PB Available Recommended by Mr. Sanchit Sharma (PACE) 39296

Includes bibliographical references.

Author's Note, Fifteen Years Later;
Acknowledgments;
I GETTING READY:
Overview: BREAKING THROUGH BARRIERS TO COOPERATION;
Prologue: PREPARE, PREPARE, PREPARE;
II USING THE BREAKTHROUGH STRATEGY:
1. Don't React: GO TO THE BALCONY;
2. Don't Argue: STEP TO THEIR SIDE;
3. Don't Reject: REFRAME;
4. Don't Push: BUILD THEM A GOLDEN BRIDGE;
5. Don't Escalate: USE POWER TO EDUCATE;
III TURNING ADVERSARIES INTO PARTNERS:
Conclusion: TURNING ADVERSARIES INTO PARTNERS;
Appendix: PREPARATION WORKSHEET;
Analytical Table of Contents;
End Notes.

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