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Administration and management in criminal justice : A service quality approach
Publication details: London Sage Publications 2010Description: 527p xviiISBN:- 9781412950817
- 364.068 ALL ALL
Contents:
Contents
Preface;
Acknowledgments;
Chapter I. Defining Management and Organization;
Chapter 2. Open Versus Closed Systems;
Chapter 3. Service Quality Approach;
Chapter 4. Environmental Influences;
Chapter 5. Conflict, Power, and Ethical Issues;
Chapter 6. Motivation;
Chapter 7. Leadership;
Chapter 8. Communication;
Chapter 9. Police Administration ;
Chapter 10. Courts;
Chapter II. Probation and Parole;
Chapter 12. Prisons, Jails, and Detention Centers ;
Chapter 13. Security Management;
Chapter 14. Measuring Organizational Effectiveness and Service Quality;
Index;
About the Authors
| Item type | Current library | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|
BOOKs
|
National Law School | Library Compactors | 364.068 ALL (Browse shelf(Opens below)) | Available | 26249 |
Contents
Preface;
Acknowledgments;
Chapter I. Defining Management and Organization;
Chapter 2. Open Versus Closed Systems;
Chapter 3. Service Quality Approach;
Chapter 4. Environmental Influences;
Chapter 5. Conflict, Power, and Ethical Issues;
Chapter 6. Motivation;
Chapter 7. Leadership;
Chapter 8. Communication;
Chapter 9. Police Administration ;
Chapter 10. Courts;
Chapter II. Probation and Parole;
Chapter 12. Prisons, Jails, and Detention Centers ;
Chapter 13. Security Management;
Chapter 14. Measuring Organizational Effectiveness and Service Quality;
Index;
About the Authors
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