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Managing customer satisfaction in the corporate hospitals / Rupesh Goel.
Publication details: New Delhi : Serials Publications, 2011.Description: viii, 226 p. : ill. ; 22 cmISBN:- 9788183874489
- 362.10954 GOE 22
- RA965.6 .G64 2011
Contents:
Summary: Study conducted at corporate hospitals in Delhi.
Contents:
Preface.
1. Introduction.
2. Literature survey.
3. Research methodology.
4. Customer relationship analysis.
5. Summary and conclusions.
Bibliography.
Appendices.
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
BOOKs
|
National Law School | 362.10954 GOE (Browse shelf(Opens below)) | Available | 26810 |
Includes bibliographical references (p. [205]-217).
Contents:
Preface.
1. Introduction.
2. Literature survey.
3. Research methodology.
4. Customer relationship analysis.
5. Summary and conclusions.
Bibliography.
Appendices.
Study conducted at corporate hospitals in Delhi.
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